These terms apply to your purchase of a F&B Digital Therapy course. 

It’s important that you read these terms carefully, because purchase of any course means you automatically agree to the below terms and conditions. 

If you’re unsure of anything, please don’t hesitate to contact us before you buy the Course at fandbtherapy@hotmail.com. 

About F&B Therapy Courses

F&B Therapy consists of two sole trader therapists: Faye and Becki. They are both BABCP registered and accredited Cognitive Behavioural Therapists who have worked together with their knowledge and experience to put together bespoke courses.

These courses aim to support people struggling with their mental health, though they are not replacements for 1:1 therapy.

They aim to act as self-help resources for those who feel motivated to complete the courses independently.

They aim to teach valuable life skills which when understood and applied can have a positive impact on a persons wellbeing.

Add-on packages are available for email support whilst completing an F&B course, and this shall be purely to support with the content of the course, not to discuss other therapeutic issues. These will also be limited as stated and any extra support must be sought through therapy sessions. 

How does an online course work and how do I pay?

Our courses are self-paced purchased via our website. Following purchase, you’ll have access to a downloadable link where you can access the content of the course via Google Docs.

The cost of each course is as stated on our website at the time of purchase, and all payments are processed securely through Stripe. You are responsible for reviewing Stripe’s terms and conditions and privacy policy before making a payment, as you will be bound by their terms. The purchase of the course is a one-off payment which entitles you to access for the lifetime of the product . From time to time, we may offer discounts or promotional codes for our content. These discounts are subject to the terms stated at the time of promotion and cannot be applied retroactively to previous purchases. 

Refund policy

Access to courses and all related materials begins as soon as payment is received. These materials constitute digital products under consumer legislation.

By purchasing, you expressly waive your right to the 14-day cooling-off period typically available under consumer legislation. This waiver is necessary because you gain immediate access to my intellectual property, which cannot be returned.

This means:

• Once you make payment and access the Course, no refunds will be issued.
• You cannot cancel the Course partway through and request a refund for any payments made.
• All sales are final.

Disclaimers

While courses offer guidance, resources and tools, it’s important to remember that your progress and outcomes are ultimately your own responsibility. Your success depends on your commitment, active participation, and implementation of the strategies and techniques shared. 

Everyone’s journey  is unique, and individual results may vary. The strategies and techniques shared in courses are intended to be helpful, but we cannot guarantee specific outcomes.

By buying and accessing, you acknowledge and agree that no information delivered during each course is considered psychotherapy or counselling. Courses can be accessed alongside psychotherapy or counselling, but are not a replacement for professional therapy, medical advice, or diagnosis. It is important to seek appropriate professional help immediately if you are experiencing emotional distress, mental health issues, or challenging life circumstances, including suicidal ideations.

While we take reasonable steps to ensure the information in courses are evidence-based, we can’t guarantee it, and so you act on the information it contains at your own risk. We also strive to ensure the accuracy and quality of all course content, but we cannot guarantee that all information is error-free or up to date. 

Eligibility / Suitability

As adult therapists, we do not work with any individual under 18 years old, therefore, this is the suggested age for our courses. However, if you choose to purchase and you are under 18, we suggest you speak with an adult or guardian for advice as to whether this course is suitable for you and where possible, work through it with an adult.

Online courses are not suitable for individuals currently in crisis, experiencing severe mental health symptoms or requiring immediate support. We would also suggest you consider whether the content of the chosen course is suitable for your circumstances, for example, our boundaries course is not suitable for anyone in a current abusive relationship and more appropriate support should be sought from a domestic abuse service. You take final responsibility for any chosen purchases. 

Right to Remove or Change Content 

We have a right to remove or change content at any time. Any updated content does not entitle the customer to any 1:1 support or updated resources unless separately purchased.

Email support

If you choose to purchase additional email support as part of your package, please note the email communication will be limited to the subject matter outlined in the course and is not an open therapy session. Therapists will aim to respond within 5 working days but this can’t always be guaranteed due to working patterns. All communication should be respectful and appropriate and therapists have the right to suspend email communication at any time should this not feel appropriate.

This is not an emergency service and appropriate support should be sought in the UK by dialing NHS 111 and ‘option 2’ for mental health support should you need something more immediate. 

Privacy Policy

For information on F&B therapy’s privacy policy, please follow this link.

Intellectual property

You’re not permitted to copy, sell, transfer, assign, exploit, share, distribute, create derivative works of, sub-license or otherwise make our intellectual property available to anyone else, whether for commercial or personal purposes. 

That being said, please feel free to reshare our social media  posts on your own  account (of course ensuring that we are credited as the original creator by not removing any watermarks from those posts),

Limitation of Liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for wilful misconduct or deliberate default, for any breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982 (relating to title and quiet possession), or anything else that cannot be legally limited or excluded. 

Subject to the above, we assume no liability for, and you shall hold us harmless against, any loss you suffer, whether directly or indirectly, or whether immediate or consequential, arising in contract, tort (including negligence), breach of statutory duty, or otherwise, including loss of profits, loss of sales or business, loss of business opportunity, loss of agreements or contracts, loss of anticipated savings, loss or corruption of data, loss of, or damage to, goodwill, indirect or consequential loss, or special damages. In addition to this, we disclaim any liability for any loss or damage incurred by you as a result of relying on the Course content or any part of it. Our liability to you under these terms is limited to directly foreseeable loss. 

Indemnification

This clause contains an indemnity, which is a legal promise to compensate someone for the losses they have incurred because of the actions of another. You agree to indemnify us against all losses, claims, demands, costs, and expenses incurred or suffered by us arising out of your access to Course or any breach of these terms. 

Changes to these terms: 

We reserve the right to change and amend these terms from time to time. You should check back regularly to ensure you are reading the most up to date version of these terms, as the same will apply to the Courses at all times.  

Feedback:

By purchasing a course from us and providing your email address, you agree to us sending you a feedback form in the following months to elicit feedback on our course. This will give you the opportunity to provide honest feedback, to allow the creators to make improvements/adjustments where necessary. It will also ask you if you consent to your anonymous feedback being shared on our website and/or social media. Feedback and testimonials are extremely important to our livelihood and would be greatly appreciated where consent is given, however, you have the right to decline consent on your feedback being shared via these channels if you would prefer.